Navigating Generational Diversity in the Workplace

Friday, February 16, 2024 
11:00 am - 12:00 pm Eastern

Understanding the unique perspectives of Gen Z, Millennials, and Baby Boomers is crucial. It's as if Gen Zs are from Venus, Millennials from Mars and Baby Boomers are the anchor on Earth! Join this webinar to learn about the dynamics of a multi-generational workforce and how we can foster collaboration and cohesion among employees of all ages.

Emphasizing the significance of age diversity in the workplace, this session offers insights into effectively managing diverse age groups. It underscores the crucial role age diversity plays in team success and highlights its impact on facilitating knowledge transfer among older employees.

What You Will Learn:

• Explain the benefits of a multi-generational work team
• Understand our role through a different generational lens
• Identify what strengths and opportunities exist on our work teams regardless of generation
• Learn how to manage the generation dynamics throughout the employee career experience from recruiting, onboarding and the transfer of knowledge phase
• Benefits of tailoring training and professional development opportunities for a multigenerational workforce

Who Should Attend? 

Managers, supervisors, senior leaders and anyone who is leading and managing a team in their organization or has oversight of employee training and development.

Instructor

Vicki Kraai

Vicki Kraai is CEO of InterAction Training, a company passionate about professional development training and education.

Vicki’s 25+ years of community bank experience started at the family bank in rural Nebraska, where she served as a bank teller and eventually became CEO. She built credit card lending experience as a member of the management team that launched the Cabela’s credit card program. She has a passion for helping people succeed in the financial services industry. Bankers value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by OnCourse Learning (Total Training Solutions)

If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Malia Widder, (614) 610-1877.