Annual Training for the Branch:
BSA, Identity Theft & Regs CC, D, E & DD
Wednesday, July 8, 2020
3:00 pm – 4:30 pm Eastern
If you interface with customers, this webinar is for you. Besides providing updated information on numerous regulations, this program will fulfill many annual training requirements and provide best practices.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
• Comply with new changes regarding Reg CC on holds
• Identify the new Reg D rules on savings accounts withdrawal limits
• Understand how Reg E affects overdrafts and loss on electronic items
• Discuss how ID theft impacts accountholders
• Focus on Truth in Savings and unfair and deceptive acts and practices
• Specify the CTR role changes
WEBINAR DETAILS
This program will give your staff a basic understanding of these regulations and how they impact customer relationships. The regulations, which guide our practices, affect accountholders from overdrafts, to placing holds on checking accounts, to identity theft, and more. This updated program will fulfill many annual training requirements and help you stay the course for regulatory examinations.
WHO SHOULD ATTEND?
This informative session is designed for tellers, new accounts staff, service representatives, branch managers, assistant branch managers, call center personnel, and all who interact with accountholders.
TAKE-AWAY TOOLKIT
• Deposit compliance manual with extensive testing
• Employee training log
• Interactive quiz
SPEAKER
Deborah Crawford, Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.
Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.
Attendance verification for CE credits provided upon request.
Webinar Sponsored by Financial Education & Development
If you are having issues with registering online, please contact CBAO's Education,Training & Special Events Coordinator, Patti Webb, (614) 610-1877.
| Registration Options |
Live Webinar– The live webinar option allows you to have one internet connection from a single computer terminal. You may have as many people as you like listen and watch from your office computer. Registrants receive a website address and passcode that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, passcode, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.
Recorded Webinar + Free Digital Download– Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 6 business days after the webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.
Additional Live Webinar Connections– Registering another banker from a different location
Both Live Webinar & Recorded webinar + Free Digital Download– Includes Live Webinar and Recorded Webinar options above.
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